Frequently Asked Questions

For Contractors, Builders, and Business Partners

Do clients in South Florida really need hurricane shutters?
Yes. In storm-prone regions like South Florida, hurricane protection is non-negotiable. Our engineered shutter systems meet the highest standards to protect structures from windborne debris, wind pressure, and water infiltration. They’re not only a critical safety feature but also a code requirement in many areas.

How do I determine which shutter system is best for my projects or clients?
ESS Manufacturing offers a range of solutions—from our proprietary Nautilus Rolling Shutters to accordion, Bahama, and colonial systems. The best option depends on factors such as architectural style, opening sizes, budget, and required wind load ratings. Our team is available to provide specs, technical support, and samples to help you determine the best fit for your application.

Do you offer technical specs, CAD drawings, or product testing data?
Absolutely. We provide comprehensive documentation for all our products, including engineering reports, CAD files, wind load data, and NOAs (Notice of Acceptance) to streamline permitting and approval processes for your team.

Do you offer OEM or private label solutions?
Yes. ESS Manufacturing supports OEM and white-label opportunities for qualified partners. We can work with you to customize branding, packaging, and product specs to fit your business needs.

What kind of lead times can we expect for bulk orders?
Lead times depend on product type and order volume, but we maintain efficient production cycles to support our B2B partners. Contact our team for current turnaround estimates and to discuss scheduling for larger projects.

Can you ship shutters directly to job sites or multiple locations?
Yes. We offer flexible shipping options, including direct-to-site delivery, multi-location fulfillment, and coordinated drop shipping to align with your project timelines.

Is training or installation guidance available for contractors and installers?
Yes. We provide product manuals, installation guides, and in some cases hands-on training sessions or video support for contractors new to our systems. Proper installation ensures long-term performance and code compliance.

Do your shutter systems qualify for Florida Building Code and HVHZ approval?
All ESS products are designed to meet or exceed Florida Building Code standards, including HVHZ requirements. We maintain up-to-date NOAs and engineering documentation to simplify the approval process for our partners.

What kind of warranty do you offer on your products?
Our shutters are backed by a robust manufacturer’s warranty that reflects our commitment to quality and durability. Warranty terms vary by product type—please contact us for specific coverage details.

Can your products be used for year-round security or commercial storefront protection?
Yes. Our rolling shutter systems, particularly Nautilus, are frequently used for retail storefronts, kiosks, and counters to provide both storm protection and added security against theft and vandalism.